Smiley Cap Natural

We use Australia Post for all domestic orders and Australia Post Express &  DHL Express for international.

You will be required to sign on delivery. We recommend providing a day time address where someone will be available to sign between 9am-5pm.


International taxes and duties

We offer Free International Express Shipping with all orders over A$150. When choosing this option any additional duties and import taxes may apply at the customer's expense. 

We also offer DHL Express DDP (Delivery Duty Paid) as an option for international shoppers. This means all duties and import taxes are calculated and collected at checkout. We will handle the customs clearance and import charges on our end so that your order arrives on time with no extra hidden fees.

Worldwide Rates
International Express Post (5-21 Business Days) - Free with all orders over A$150
DHL Express Delivered Duty Paid (DDP) - Flat rate A$65
DHL Express Delivered Duty Paid (DDP) - Free with orders over A$400

Australia
Australia Post Express - Flat rate A$10
Australia Post Express - Free with all orders over A$150

New Zealand
International Express Post (5-14 Business Days) - Free with all orders over A$150
DHL Express Delivered Duty Paid (DDP) - Flat rate A$65
DHL Express Delivered Duty Paid (DDP) - Free with orders over A$400

Bandsome has 14 day return policy on all full priced items.

Australian shipping time

All orders placed before 12pm on weekdays will be processed and shipped within 24hrs.

Orders placed after 12pm on weekdays will be processed and shipped within 48hrs.
Orders placed on a weekend day will be processed within 48 hours of next business day.

Once dispatched, Australia Post provides Bandsome with a 2-3 day delivery service, however, please allow an additional 1-2 days for locations outside of metropolitan areas and up to 5 days for WA.

Sale shipping time

Please note during sale periods, orders may be subject to delay, please allow an additional 1-2 days for despatch + minimum 3 business days extra for delivery.

Any delivery date or time specified by us is a best estimate only and Bandsome will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.

Collect in store

Selected Bandsome stores offer the option to collect orders in-store. This service is complimentary. If available for your order, a ‘Collect in Store’ tab will be displayed as a shipping option at checkout. You will receive a notification email when your item is available to pick up. Please wait for this email before coming to the store. Please bring your I.D and order invoice with you on collection.