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Bandsome retail and online terms & conditions


Applicability


By accessing this website, you have agreed to be bound by the terms and conditions as set out below.


Governing Law


You agree that in the event of any dispute of any nature that may arise between you and us, these terms and conditions shall be governed by and construed exclusively in accordance with the law of Australia and NSW.


Disclaimer

You understand and accept that to the fullest possible extent permitted in law, we accept no responsibility for any loss or damage or injury caused to you or your hardware or software whether such loss or injury is caused directly or indirectly by your use of this website.


Copyright and Plagiarism


You acknowledge that we own or may own or control copyright and/or other intellectual property rights in the look and feel of the website and its contents including any sounds, music, text, graphics, data, stills, photographs and moving images. Such intellectual property rights shall include all registered and unregistered intellectual property rights of any type or nature including trademark  and copyright. You further agree that you will not infringe these rights by any method or manner now known or as may exist in the future.


Purchase Terms


In the event that you buy any goods or services using our website you will be bound by such terms as are notified by us to you in the process of the purchase, as indicated on the website­ or on any email received by you from us in the course of the purchase process.

In the absence of any email sent by us to you, the terms will be as specified within these terms and conditions or those specified on the website itself concerning the price of the goods, the methods of acceptable payment and the timing of such payments, and the requirement by you to pay such additional carriage and freight charges as may be specified on the website.

We have no responsibility to supply to you any goods or services as may be advertised for sale or supply on our website. when you place the order for goods or service­s, you are making a legal offer to us, which we may or may not accept. A legally binding contract will only exist between us when you receive written confirmation from us (by e-mail or otherwise) that confirms your order.

In the event of any discrepancy between the terms and conditions specified or highlighted on the website, and these terms and conditions, and or such terms and conditions as are specified in an email sent to you by us, in the course of a purchase, the prevailing terms will be those most favourable to us.




Variation


No terms agreed between us will be varied unless such a variation has been agreed by us in writing. however, we reserve the right to supply to you goods that are of an equivalent style, type and quality as those selected by you from the website, at the same price than those you ordered.


Cancellation and Returns : Goods


For orders of less than 10 items you may return such goods as are supplied by us to you provided: you notify us by email (returns@bandsome.com) within 7 days of receiving your order. Please include your customer order number and description of the item(s) you wish to return.

Upon our receipt of your email and our approval you are then required to return the items within seven days of receipt of this email to: 


Bandsome
132 / 169-175 Phillip St
Waterloo, 2017
NSW Australia



The return items must be returned in their original saleable condition, unwashed and unworn, with tags attached.


The items are returned at your expense to the return address specified above; if the return conditions are met we will refund you for the amount you originally paid for the items (excluding shipping fees) within 5 business days from the date we receive the goods back from you. Please allow 10 business days for the refund of monies to your account.


Goods purchased “on-sale” will not be refunded other than in the event of them being faulty.


Goods purchased wholesale or above 10 items will not be refunded other than in the event of them being faulty.


We will not be responsible for any return packages sent to us which are sent by other than a trackable mail or freight method. We recommend registered post.


Return and Exchange: Goods


You may exchange such goods as are supplied by us to you provided: you notify us by email (returns@bandsome.com) within 7 days of of receiving your order. Please include your customer order number and description of the item(s) you wish to exchange. Upon our receipt of your email and our approval you are then required to return the items within seven days of receipt of this email to: 


Bandsome
132 / 169-175 Phillip St
Waterloo, 2017
NSW Australia




The return items must be returned in their original saleable condition, unwashed and unworn, with tags attached.


The return items must be returned in their original condition, unwashed and unused, with tags attached. You may exchange items to items of the same value, in other colour, size or style.


 You are required to include a prepaid self-addressed, postage bag (eg express post) for the return to you of exchange items.


Non-returnable Goods

In the following circumstances goods shall be treated as being “non-returnable”: where the price of the goods was dependant on fluctuations in the financial market outside of our control; where the goods have been at your request personalised; where the goods by their nature cannot be returned; goods which by their nature for hygienic reasons cannot be resold once returned including ear rings, body studs and swimwear, undergarments; goods which have been worn, washed and used.


Ownership of the goods and risks


Ownership and risk of damage of the goods passes to you upon delivery at your specified delivery address. we require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that address) is proof of delivery and fulfilment by us.


Further details regarding our shipping processes and policies can be found in the shipping and returns pages.


Rights of third parties

This agreement is between you and us and not any third party, and this agreement is not intended to confer any rights of any nature upon any party other than you and us and our legal associates.

 

Privacy and data protection

We have provided a privacy policy that can be accessed on this website by way of the “privacy” tab, and that policy should be regarded as part of the terms and conditions of use of this website.


Communications from us to you


If you have any queries or concerns relating to our website or our products or services­ or these terms and conditions please forward your query to the following email address:

mail@bandsome.com


If you do not wish to receive unsolicited information about future products or services from us, then please inform us in the manner specified on our website or email us as indicated above simply stating: unsubscribe.




Communications from you to us


If now or in the future our website facilitates you sending us information, images, comment or data of any nature by email or otherwise which is then displayed on any notice board, open discussion forum or similar communally accessible and interactive site, you must ensure that such material is not defamatory or offensive, untrue, racially offensive or an incitement to racial hatred or otherwise in breach of an individual’s right to privacy or human rights or actionable in law in any jurisdiction.


In the event that you do post such material on our website, such consequences that may directly or indirectly follow will be entirely your responsibly and not ours, and you agree to indemnity and hold us harmless from any action or consequences that may arise in such circumstances.


In the event that we receive any material from you that in our view (whether reason­able or unreasonable) is potentially actionable or otherwise objectionable, we reserve the right to withdraw the material without notice or reason, and without giving­ rise to any claim by you against us for so doing.


All information that you supply to us under any circumstances shall be to the best of your knowledge and belief, true and accurate, and not misleading in any manner.